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Privacy Policy

Cultural Exchange Network (“CENET”) is a non-profit organization designated by the United States Department of State as a J-1 Exchange Visitor Program sponsor. We also operate The Magellan Exchange, a consortium of universities worldwide offering student and faculty exchanges, and Culture in the Community, an outreach program for local youth. We are headquartered in Cape Girardeau, Missouri. More information about us is available at the end of this policy.

This policy applies because we are the data controller or processor with respect to the personal data of our users; in other words, where we determine the purposes and means of processing personal data. In the policy, “we,” “us,” and “our” refer to CENET. This policy applies to all CENET websites. Our websites are available to the public, but some features are limited to registered users. By using our websites and services, you accept the data privacy practices outlined in this policy, which aims to better your understanding of how we use data.

Notification of changes: CENET is fully committed to safeguarding the privacy of our users. We may update this policy occasionally by publishing a newer version on our website. You should check this page from time to time to ensure you are happy with any changes.

For any inquiries regarding CENET’s personal data policies and procedures, please contact our Data Protection Officer at dpo@cenet.org.

WHY WE COLLECT PERSONAL DATA

We collect personal data to enable and monitor our programs and to provide information about our services, as well as to improve operations. Additionally, we may streamline our application process by auto-filling previously provided information.

TYPES OF INFORMATION

Personal Data

  • Profile Data: When you create a profile or become a registered user, we may process your information in a personal profile on our website. The profile data may include your name, address, telephone number, email address, picture, gender, date of birth, as well as medical, criminal, educational, and employment details. The profile data is processed to enable and monitor your program. You may update this information at any time to ensure its ongoing accuracy.
  • Transaction Data: We may process information relating to transactions, including purchases of services. The transaction data may include your contact and credit card information and the transaction details. This data may be processed to provide the purchased services and keep accurate records of those transactions.
  • Correspondence Data: We may process information contained in or relating to communication that you send to us, which may include content of the communications and associated usage data. This data may be processed for the purposes of communicating with you and for record-keeping.

Usage Data

This is information such as your IP address, log data, browser type, operating system, or device type and is tracked automatically in the background. It helps us improve our website and your experience by delivering the correct settings to you. It may include time stamps, your approximate location, and language preferences.

Cookie Data

Cookies are small text files created by a website and stored on your computer or mobile device. Cookies are used to remember information about you and make certain features work on our websites, as well as provide reporting data. If you would like to discuss any aspect of our processes regarding your personal data, please contact dpo@cenet.org.

HOW WE COLLECT YOUR INFORMATION

Information that you supply: When you create a profile, you may disclose personal information including your name, physical address, email address, phone number, and date of birth, as well as your medical, criminal, educational and employment information.

Information that is automated: We use tools that rely on cookies and other automated tracking technologies (“Tracking Tools”) to help us analyze how users interact with and use our site, and to improve and personalize your experience. We do not use Tracking Tools to collect personally identifiable information.

WHEN AND HOW WE SHARE INFORMATION

Except as outlined in this policy, CENET will not share your personal data with unaffiliated third parties. Certain entities perform functions on our behalf, including website development, hosting, and content management, and they may have access to personal data. Accordingly, they are subject to confidentiality and security obligations relating to such data.

Service Providers: We may supply your information to third parties for services such as payment processing and email communication.

Host Employers: We may supply your information to host employers in order to enable and monitor your program.

Partners: We may supply information about you to our trusted partners in order to provide information and services that you have requested. Additionally, we may share information in the application process or during your program to best assist with any programmatic needs.

Legal & Protection: We reserve the right to share your personal data as reasonably necessary for legal claims in court proceedings or administrative procedures, to comply with requests from law enforcement, or to protect the rights and property of CENET, you, or third parties. Additionally, we may supply your personal data to parties necessary for the assurance and protection of your health, safety, and welfare.

Consent: We may share your information in any other manner to which you consent. You may withdraw consent at any time by emailing our Data Protection Officer at dpo@cenet.org.

PROTECTION OF YOUR INFORMATION

CENET endeavors to protect your personal data against any data breaches including accidental loss or unauthorized access and disclosure. We restrict data access to employees who need the information to ensure your health, safety, and welfare. In addition, we instruct all staff on the importance of confidentiality, privacy maintenance, and information security.

Despite our best efforts to protect your data, we cannot guarantee its security. Misuse of personal data by others is not entirely preventable by CENET. If you obtain a username and password for access to our site, you are responsible for the security of that information. Please do not supply your access information to any other person.

INTERNATIONAL TRANSFERS OF YOUR DATA

CENET is located in the United States. Information you provide may be transferred to, processed, and controlled in the United States and therefore subject to U.S. law, which may differ from the laws in your country of origin or residence.

The United States has not received an “adequacy decision” from the European Union under Article 45 of the General Data Protection Regulation (GDPR). CENET relies on derogations for specific situations as set forth in Article 49 of the GDPR. As such, CENET collects and transfers personal data only with your consent, to perform a contract with you, to fulfill a compelling legitimate interest, or to fulfill a legal obligation. We do our utmost to apply protections to safeguard the privacy and security of your personal data and to use it only within the practices described in this notice.

PRIVACY OF MINORS

Our site is not intended for use by minors under the age of 16, nor do we knowingly collect the personal data or information from anyone under the age of 16.

LINKS

This notice applies only to information collected by this site and not to others that may link from here. When you leave our site, you should read the privacy policies of other websites that request personal data. CENET is not responsible for the practices of other sites.

YOUR RIGHTS
At any time, you may request a copy of the information we maintain about you, and information regarding your rights of erasure and portability by emailing our Data Protection Officer at dpo@cenet.org, or by writing to the address listed below.

OUR DETAILS

For further information or remarks on this Privacy Policy, please email our Data Protection Officer at dpo@cenet.org, or contact us by post at the following address:

Cultural Exchange Network
338 Broadway St, Suite 620
Cape Girardeau, Missouri USA

Effective May 24, 2018

 

 
     
 
 
338 Broadway St., Suite 620         Cape Girardeau, Missouri 63701 USA
Tel: 1-866-512-3638 (free within the U.S.)     Tel: 1-573-335-7111 (outside the U.S.)     Fax: 1-573-335-7110

Email: cenet@cenet.org

Regional Offices:  Branson, Missouri; and Nashville, Tennessee

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